24 x 7 Server Support

Get 24x7 Server Support

Our senior level certified Linux and Window administrators are prepared to remotely manage and monitor your servers’ onsite, in the cloud, or hosted in a remote location.

We manage your server environment 24×7 so you can focus on your business initiatives

Your time is precious. You have more important issues to deal with than your servers and your network. It is, however, important to your business and in need of attention to ensure it’s managed, monitored, optimized and secure. Our fully managed services program is the ideal solution for small to large businesses. We know that your organization demands the utmost in network reliability and quality of service.

Preventative Maintenance Strategy

24×7 pro-active management and monitoring for Linux and Windows servers at a fixed cost & hourly rates. Flexible, Predictable and Scalable, the ideal fit for small and mid-size firms. Reduce your IT CapEx without sacrificing quality of service.

  • Microsoft & Linux Server Patch Management
  • Antivirus Definition Management
  • Backup Monitoring
  • Hardware Firmware Management
  • Preventative Weekly Maintenance

24×7 Monitoring

Our enterprise level tools ensure all servers that your company relies on are healthy and functioning reliably and optimally. The benefits of monitoring your network:

  • Proactive vs. Reactive IT Management
  • Automation of Key IT tasks
  • Increased Uptime
  • Web Based Portal
  • Increase Customer Satisfaction

A dedicated team keeps your IT environment protected, secure and available 24-7. We implement best business practices so your data is safe, backed up and ready to be restored in the event of a disaster. Is your firm prepared?

  • ITIL Best Practices
  • Enterprise Solutions
  • Automation of Backups
  • Anti-Virus/Malware
  • Anti-Spam

We work around the clock to keep your server infrastructure optimized so you can stay focused on business initiatives. Mission critical issues are identified, reported, and resolved in real time 24-7.

  • Windows Servers 2kx
  • Linux Servers
  • Exchange Servers
  • Databases: Oracle, SQL, PostgreSQL
  • Virtual & Cloud Servers

Monthly Reporting

Do you know if your vendors are meeting their SLAs? Are you measuring the performance of your network infrastructure? Does management need data to justify upgrades? You can have this data each month when you meet with your account manager.

  • Comprehensive Analysis
  • Cause Analysis
  • SLA Reporting
  • Usage Trends
  • Ticket Analysis
  • Advanced Monitoring
  • Firewall Management and Maintenance
  • Router and Switch Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • 3rd Party Patch Management
  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan and Report
  • Disaster Recovery Planning
  • Backup Deployment and Configuration
  • Backup Performance Monitoring
  • Backup Software Updates
  • Scheduled Backups
  • Data Center Replication

Flexible Server Support Packages

Our packages offer server support at an hourly rate or for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of server downtime by minimizing their occurrence, and any unforeseen problems are dealt with as a top priority 24-7. All facets of your server are covered:

  • Security
  • Updates
  • Data Protection
  • Backups
  • Optimization

MSP = Fixed Low Monthly Price

When you outsource the management of your important IT assets to us, we look upon this as a partnership. Our approach means we are your IT department. By optimizing your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on your business goals and initiatives, not your network. Our proactive strategy is a fixed cost and offers the following:

  • Server Maintenance
  • 24×7 Monitoring & Management
  • Unlimited Support
  • Predictable Cost

What Makes Our Server Support Services Different

We make every effort to ensure we deliver excellent customer service. Our partner philosophy and commitment to hiring only experienced administrators help us deliver a quality service to our clients 24-7. Our proactive approach and attention to detail is what also sets us apart.

  • Experience US Based IT Professionals
  • Pro-Active Monitoring and Management
  • 24×7 Support
  • Fixed Cost=Predictable Overhead Each Month
  • Unlimited Support
  • SLA guaranteed response time
  • Scalable and Flexible

Get Started With Managed Server Support

Get professional server management for your business or organization. Our certified Linux and Window administrators are prepared to remotely manage and monitor your servers onsite, in the cloud, or hosted in a remote location. We also provide a flexible option where small businesses can buy an hour or a block of hours to resolve server issues.

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