Managed Print Services
What is Managed Print Services (MPS)?
Managed Print Services ‘MPS’ are services offered by ALTTRIX ‘AMX’ to optimize or manage a company’s document output.
The main services components are a needs assessment, selective or general replacement of hardware, and the service, parts and supplies needed to operate the new and/or existing hardware. This includes existing third-party equipment if this is required by the customer.
Our MPS analysts and subject matter experts will conduct an audit and assessment of your print and/or copier fleet. We track how the existing printer, fax, copier and MFP fleet is being used, the problems, the user’s satisfaction, and overall efficiency.
AMX will produce a tailored recommendation for an efficient and cost effective Copier/Print fleet environment. Our team will then implement your new printer plan with minimal disruption to your document output.
We’ll deliver, repair and when needed; upgrade your printer fleet and provide help desk support for printing related issues to ensure that your business maintains the printing efficiency we implement.
What type of Managed Print Services does ALTTRIX AMX offer?
ALTTRIX AMX offers a multi-level MPS program that is customized for our customers. Whether they are a large enterprise or a small business; We have customized MPS solutions that will fit your needs and budget.
If you’re a small business and require a custom service proposal that will provide you peace of mind of your print and / or copier equipment and consistent flow of supply.
Our regular service plans include:
- Break –fix / regular maintenance
- Comprehensive customer satisfaction guarantee
ALTTRIX Printer Valet Service
Make sure printer interruptions does not slow down your business. AMX offers a premium valet service where our valet technicians regularly visit our customers’ offices for preventative maintenance checks as well as paper and toner top ups.
Our high tech technicians can anticipate and solve any potential issues to ensure your office is not disrupted with printer issues.
ALTTRIX AMX MPS programs are:
MPS are services offered by ALTTRIX AMX to optimize or manage a company’s document output. The main components provided are needs assessment, selective or general replacement of hardware, and the service, parts and supplies needed to operate the new and/or existing hardware (including existing third-party equipment if this is required by the customer). The provider also tracks how the printer, fax, copier and MFP fleet is being used, the problems, and the user’s satisfaction.
More than hardware,
consumables and break-fix
Our Managed Print model is based on a primary goal of reducing the cost of printing across your organization. We
Organizational benefits include:
We offer independent brand diagnostics that is in your best interest, not ours.
Instead of replacing all of your equipment, we leverage your existing investments to create the best, most cost-effective fleet for your needs.
Try Before You Buy
We stand proudly behind our value add. That being said, we have one of the most unique Try Before You Buy Programs in the Industry. Backed by a 30, 60 or 90-day trial term, you will have the opportunity to fully evaluate any multi-function printers or single function printers at your premises.
Call us today about our unique program and take advantage of the best features you need today!